Last updated: 03/10/2024

Welcome to jacob-london! By accessing and using our website, www.jacob-london.com, or purchasing products from us, you agree to be bound by the following terms and conditions. Please review them carefully before making any purchase.

1. General Conditions

By using our site and making purchases, you agree that:

• You are at least 18 years old or have the consent of a legal guardian.
• You will not use our products for illegal or unauthorized purposes.
• You are responsible for maintaining the confidentiality of your account details, including your password.

We reserve the right to refuse service to anyone, for any reason, at any time.

2. Product Information and Accuracy

We strive to display accurate information about our products, including descriptions, pricing, and availability. However, we do not guarantee that all information is complete, current, or free from errors. We reserve the right to correct any inaccuracies or update information without prior notice, including after you have placed an order.

3. Pricing and Payments

3.1. Pricing

All prices listed on our website are in [Currency] and include applicable taxes unless stated otherwise. Shipping costs are calculated and added at checkout based on your location and selected shipping method.

We reserve the right to adjust pricing at any time without notice, but price changes will not affect orders that have already been confirmed.

3.2. Payment Methods

We accept the following payment methods:

• Credit/Debit Cards (Visa, MasterCard, American Express, etc.)
• Bank Transfers (in select regions)

Payment is required at the time of purchase, and your order will not be processed until the payment is complete.

4. Orders and Acceptance

4.1. Order Process

After placing an order, you will receive an email confirmation. This does not signify our acceptance of your order; it is simply confirmation that we have received it. We reserve the right to accept or cancel any order at our discretion.

4.2. Order Changes and Cancellations

If you need to cancel or modify your order, please contact us immediately at info@jacob-london.com. Once the order has been processed or shipped, cancellations and changes may no longer be possible.

4.3. Right to Refuse

We reserve the right to refuse or cancel any order for reasons including but not limited to:

• Product unavailability
• Errors in product information or pricing
• Suspicious or fraudulent activity

If we cancel your order, you will be notified, and any payment made will be refunded.

5. Shipping & Delivery

5.1. Shipping Policies

For detailed information regarding shipping options, costs, and times, please refer to our Shipping & Delivery page.

5.2. Delivery Times

Delivery times are estimates and start from the date of shipping. We are not responsible for delays caused by carriers or factors beyond our control.

5.3. International Orders

International shipments may be subject to customs duties and import taxes. You are responsible for paying any additional fees required by your country’s customs authorities.

6. Returns & Refunds

We want you to be satisfied with your purchase for detailed instructions on how to return your items.

6.1. Eligibility

To be eligible for a return, products must be unused, in original packaging, and returned within 30 days of receipt. Certain items, such as personalized or final-sale products, may not be eligible for returns.

6.2. Refunds

Refunds will be processed back to the original payment method once the returned item is received and inspected. Shipping fees are non-refundable.

7. Limitation of Liability

To the fullest extent permitted by law, [Your Store Name] shall not be liable for any indirect, incidental, or consequential damages, including but not limited to loss of profits, data, or use, arising from the use of our website or the purchase of our products.

Our total liability for any claim, whether in contract, tort, or otherwise, shall not exceed the total amount paid for the applicable order.

8. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, and images, is the property of jacob-london or its content suppliers and is protected by intellectual property laws. You may not use, copy, reproduce, or distribute any content without our express permission.

9. Indemnification

You agree to indemnify, defend, and hold harmless jacob-london and its affiliates from any claims, damages, liabilities, or expenses arising out of your use of our website or violation of these terms.

10. Governing Law

These Terms & Conditions and any separate agreements through which we provide services shall be governed by and construed in accordance with the laws of U.K. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in U.K.

11. Changes to Terms

We reserve the right to modify or update these Terms & Conditions at any time. Any changes will be posted on this page, and your continued use of our website following the posting of changes will constitute your acceptance of those changes.

12. Contact Information

If you have any questions or concerns about these Terms & Conditions, please feel free to contact us:

• Email: info@jacob-london.com
• Phone: +31 85 133 8585